Shipping & Delivery

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Goods ordered, delivered, checked but not certified okay by you shall be returned to us forthwith. We advise that you check the goods to make sure that it is okay. zutasia.com do not accept goods that are damaged after being certified okay. Please endeavor to return any defective good forthwith together with the purchase receipt or proof of purchase. Upon the return of the goods, we shall fully examine each item and contact you through email, your contact address or phone call, possibly for replacement of the goods or refund through the same system payment was made. Please not that shipping and handling charges are not refundable.

Please note that our refund does not include handling and shipping charges paid. In other words, shipping and handling charges are not refundable. Any amount refunded shall not include the cost of shipping and handling charges. Shipping and handling charges must be prepaid and insured by you. In addition you shall be responsible for any loss or damage to hardware during shipment.

Inquiries for return policy, please call 0704-533-3339 or send us email to support@zutasia.com with the details of the product and the purchase receipt or send it to
NSE Building,
1, Engineering Close,
Victoria Island,
Lagos.

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